Data protection complaints and your rights
We take your privacy rights seriously and are committed to handling personal data fairly, lawfully and transparently and have adapted our processes in line with updated Data Protection legislation 2026.
If you have a concern about how we collect, use, store or share your personal data, you can fill in the form below, explaining the issue you would like us to investigate. We will acknowledge receipt of your complaint within 30 days, investigate your concerns and, where appropriate, make enquiries as to what may have happened. We will keep you informed while your complaint is being considered and let you know the outcome without undue delay.
We aim to resolve concerns promptly and fairly. If you are unhappy with how we have handled your complaint, you have the right to raise the matter with the Information Commissioner’s Office (ICO).